Shipping policy

Mazinni Logistics
Integrated Fulfillment & Direct Distribution

Your order is processed through one of our regional distribution centers based on product availability and delivery destination. Our closed-loop logistics system ensures consistent packaging quality and reliable transit timelines.

📍 Fulfillment & Distribution Centers

📍 North American Distribution Hub
1120 Chestnut Street, Suite 2B, Philadelphia, PA 19107, USA
Handling order consolidation and last-mile coordination for the United States and Canada
⏱ Delivery to USA & Canada: 5–9 business days

📍 Central European Operations Center
Frankfurter Strasse 85, 60329 Frankfurt am Main, Germany
Serving EU member states, Switzerland, and the United Kingdom
⏱ Delivery to EU & UK: 8–12 business days

📍 Asia-Pacific Logistics Node
*6 Raffles Quay, #14-06, Singapore 048580*
Coverage for Asian markets, Australia, and Oceania
⏱ Delivery to Asia & Oceania: 5–8 business days

📦 Other international destinations: 7–18 business days

⏱ Order Processing & Tracking

Orders are prepared for shipment within 36 hours of confirmation. A tracking number is generated and sent once the order enters our packing stage — generally within the same timeframe.

If you need to modify your shipping address, please notify us within 2 hours of placing your order. After this window, the order moves into active processing and cannot be changed.

🚀 Expedited Dispatch Services

For clients requiring faster delivery, we offer priority handling under specific conditions due to the structure of our hub network:

🚀 Express Global
✔ Delivery within 2–4 business days
✔ Full tracking and customs documentation included

⚡ Priority Direct
✔ Delivery within 1–3 business days
✔ Available exclusively for pre-vetted express orders

✅ Conditions for Express Orders:
✓ Minimum 30 units per order
✓ Order confirmation must be received before 12:00 PM EST
✓ Immediate follow-up notification after checkout to activate priority processing

📞 Support & Service Policies

  • Address modifications accepted within 2 hours of order placement

  • For any delivery-related questions, please reach out to our support team as soon as possible

  • We do not handle individual order cancellations once the packing process has begun

📧 Customer & Logistics Support:
mazinni@inbox.eu